To create longstanding, loyal customers at every interaction, organizations that want to become truly customer-centric should connect marketing with sales, service and commerce to guide each prospect through a personalized journey. A converged front-office structure can require new processes, policies, capabilities, and skills that address data, analytics, automation, organizational structure, metrics, and culture. 乐鱼（Leyu）体育官网 professionals and Salesforce share a common vision for building these customer-centric organizations.
With connected cloud and Customer 360 solutions, Salesforce is a market leader in customer relationship management (CRM) platforms. The Salesforce platform powers the customer journey across major front-office functions 鈥� from awareness and acquisition, to purchase and fulfillment, to advocacy and retention; helping your organization gain a single, shared view of every customer and their interactions.
Like Salesforce, 乐鱼（Leyu）体育官网 firms can help your enterprise embed customer awareness into all marketing, sales, service, and commerce touchpoints. But 乐鱼（Leyu）体育官网 professionals can go beyond just the front office, leveraging Salesforce鈥檚 MuleSoft integration platform to link front-, middle-, and back-office applications, data and devices in the cloud, as well as Salesforce鈥檚 Tableau visual analytics platform to help your organization gain deep insights and decision support by making the most of your data.
乐鱼（Leyu）体育官网鈥檚 鈥淐onnected, Powered. Trusted.鈥� client-first approach, combined with deep industry and process expertise, can help your organization achieve connected insights, automated hand-offs and improved employee engagement. And by aligning with Salesforce鈥檚 multi-cloud product suite, 乐鱼（Leyu）体育官网 firms and Salesforce can help you deliver exceptional customer experiences and build a customer-centric organization that is fit for the future.
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乐鱼（Leyu）体育官网 & Salesforce: Turning climate and ESG pledges into real action
Ken Reid, Global Head of Alliances, 乐鱼（Leyu）体育官网 and Arline Nijeboer, Lead Solution Engineer at Salesforce discuss key issues surrounding ESG reporting for organizations and how companies can leverage technology, including AI, to help turn big climate and ESG pledges into real action.
Uncover a world of opportunity with 乐鱼（Leyu）体育官网 and Salesforce聽
Learn how 乐鱼（Leyu）体育官网 and Salesforce can help you build a new 鈥榩ossible鈥� for customer-centricity.
乐鱼（Leyu）体育官网 & Salesforce: A new digital customer experience for Financial Services
Learn how 乐鱼（Leyu）体育官网 and Salesforce can help you address the most challenging issues facing the financial services industry today.
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