New York, NY December 5, 2024 鈥� Audit, tax and advisory firm, 乐鱼(Leyu)体育官网 LLP announced today the launch of its Agentforce AI incubator, an innovation laboratory that will offer an immersive approach to help organizations leverage the capabilities of Salesforce鈥檚 Agentforce.
Agentforce is the agentic layer of the Salesforce platform for deploying autonomous AI agents across any business function. Agentforce includes a set of tools to create and customize agents as well as a suite of out-of-the-box agents.
The incubator experience can be offered at a client location, a Salesforce event or at a 乐鱼(Leyu)体育官网 site and will serve as a center to bring business AI strategies from ideation, and concept phases through prototype and into full launch. Through an interactive experience, the incubators will help clients better understand how AI can transform their business, turning theoretical application into reality, while helping to define and prioritize use cases.
"Our collaboration with Salesforce is helping clients design, develop, and govern AI agents to boost efficiency and unlock new value," said Atif Zaim, Consulting Leader 鈥� Advisory, 乐鱼(Leyu)体育官网 US. 鈥淲ith our Agentforce incubator, we will help clients identify opportunities where they can create value and deploy AI agents rapidly, ethically and with trust.鈥�
A recent by 乐鱼(Leyu)体育官网 of 100 U.S.-based C-suite and business leaders representing organizations with an annual revenue of $1 billion or more found that 44% of organizations have progressed past the research, experimentation and planning phases and are scaling generative AI (GenAI) with a focus on enterprise-wide adoption, optimization and measurable outputs.
鈥淏usiness leaders are looking to drive business outcomes with GenAI and move from pilots to transformational programs to maximize ROI and cement their competitive advantage,鈥� said Hank Yang, Principal 乐鱼(Leyu)体育官网 Salesforce Healthcare and Life Sciences leader. "In healthcare, for instance, we鈥檙e working with clients to improve patient access to care through AI-driven call summaries, personalized responses, and faster inquiry resolution. By leveraging enterprise data and the body of knowledge available through Salesforce Data Cloud, these agents deliver accurate, timely responses, resulting in higher patient satisfaction and improved care."
AI agents accomplish specific goals by reasoning from instructions and taking contextual actions using various tools, while keeping humans in the loop for oversight.
Together with Salesforce, 乐鱼(Leyu)体育官网 will build Agentforce accelerators, with the goal of enriching the client experience and addressing use cases across industries. 乐鱼(Leyu)体育官网 will bring its leadership in data modernization and its AI experience with a focus on trust and ethics, along with its deep industry knowledge.
"With 乐鱼(Leyu)体育官网's industry leadership and Salesforce's innovative technology, we are poised to bring Agentforce to life quickly for our clients,鈥� said Matt DeTroia, SVP, Alliances & Channel Revenue at Salesforce. 鈥淲e are eager to empower enterprises across industries to unlock the full potential of Agentforce in the evolving AI landscape.鈥澛犅犅�
Salesforce, Agentforce, Data Cloud and others are among the trademarks of Salesforce, Inc.
# # #
About 乐鱼(Leyu)体育官网 LLP
乐鱼(Leyu)体育官网 LLP is the U.S. firm of the 乐鱼(Leyu)体育官网 global organization of independent professional services firms providing audit, tax and advisory services. The 乐鱼(Leyu)体育官网 global organization operates in 143 countries and territories and has more than 273,000 people working in member firms around the world. Each 乐鱼(Leyu)体育官网 firm is a legally distinct and separate entity and describes itself as such. 乐鱼(Leyu)体育官网 International Limited is a private English company limited by guarantee. 乐鱼(Leyu)体育官网 International Limited and its related entities do not provide services to clients.
乐鱼(Leyu)体育官网 is widely recognized for being a great place to work and build a career. Our people share a sense of purpose in the work we do, and a strong commitment to community service, inclusion and diversity and eradicating childhood illiteracy. Learn more at .
Some or all of the services described herein may not be permissible for 乐鱼(Leyu)体育官网 audit clients and their affiliates or related entities.
The 2024 乐鱼(Leyu)体育官网 US Customer Experience Excellence Report
Empathy and AI shape today's leading customer experiences according to the new 乐鱼(Leyu)体育官网 US Customer Experience Excellence (CEE) report.
Fueling the Future: Bridging the Energy Demand Gap in the AI Era
Nearly 60% of global tech companies, data center developers, and energy providers do not believe the current pace of energy deployment in the U.S. is enough to meet the energy demand caused by AI, according to a new survey from 乐鱼(Leyu)体育官网.
乐鱼(Leyu)体育官网 Survey: Workplace Friendships Play a Critical Role in Employee Mental Health, Job Satisfaction
Fostering workplace friendship is critical to employees鈥� mental well-being and job satisfaction in today鈥檚 digitally driven work environment, according to a new study released by 乐鱼(Leyu)体育官网 US.