乐鱼(Leyu)体育官网

Governance

Our Purpose and Values guide everything we do.

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Sustainable Development Goals:

乐鱼(Leyu)体育官网 is here to help bring positive change and this can only be achieved with strong governance. Governance creates the framework that drives purposeful activity. It helps us ensure we are considering our economic, environmental and social impact in all that we do, internally and in our work with clients. It helps us align our financial and societal performance.

Driven by our Values that guide our actions and our Purpose to inspire confidence and empower change, we are committed to the highest standards of personal and professional behavior. As the pressures on business and society evolve and intensify, we believe our Purpose remains as relevant as ever.

We鈥檙e committed to making ESG the watermark that runs through our business. Growing awareness of sustainability issues has led to strengthened governance which frames our activities and supports robust risk management, including ESG risks, when working with clients.

We apply an ESG lens across our audit, tax and advisory services, globally, regionally and locally, and work to equip our people with the necessary ESG knowledge and skills. Ongoing efforts involve enhancing cross-functional collaboration, continually reinforcing governance structures, and providing necessary training to help ensure a clear, responsible and resilient approach to sustainability.

鈥淚f ESG is truly to be the watermark of our business, it needs to be embedded in everything we do 鈥� from the work we perform for clients, to our own operations, our relationships with partners and suppliers, to how we support and empower our people. Our Impact Plan sets the framework and the standards that guide us toward our own ESG goals. It allows us to monitor our progress, report transparently, be held accountable, and push ourselves to go further, faster, where necessary.鈥�

Jane Lawrie

Global Head of Corporate Affairs

乐鱼(Leyu)体育官网 International

Purposeful business

Our commitment: Always act with a clear purpose

At 乐鱼(Leyu)体育官网, we recognize that trust is foundational to our business 鈥� and we can only earn that trust by acting with purpose and delivering the highest quality work that contributes to society today and in the future. Our strong governance and structure support consistency of service quality and adherence to our Values, used across the organization to guide our day-to-day behaviors. As stewards of the business, we continually consider emerging risks and seek to maintain the trust of our clients through responsible business practices and policies.

We commit to always acting with a clear purpose. 乐鱼(Leyu)体育官网 firms are focused on delivering the highest quality work that contributes to society today and in the future; building inclusivity and profitability that provides rewarding careers today and for generations to come. Our ambition is to drive growth across our business and to become the most trusted and trustworthy professional services organization that delivers sustainable growth to all our stakeholders. It鈥檚 an ongoing process that we are fully committed to.

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Our Values and what we stand for

Our Values guide our day-to-day behaviors, informing how we act, the decisions we make, and how we work with each other, across the 140+ countries and territories that we operate in. They鈥檙e embedded across the entire employee journey, in our business processes and in our stakeholder interactions.

By living our Values and considering the impact of our work from a broad range of perspectives, we aim to be a purposeful business, fostering prosperity and helping to address some of the key issues facing our people, clients, stakeholders and wider society.

Our Values
our values
our values

Our first Global Values Week 鈥� building a values-led organization of the future: In 2023, for the first time ever, a global event for 270,000+ people across 乐鱼(Leyu)体育官网鈥檚 global organization 鈥� regardless of location or function 鈥� were brought together and celebrated our shared culture and Values through a week-long series of events.

The global event aimed to provide space for our people to consider how they are living our Values every day, introduce them to new joiners, and as an opportunity to celebrate our diverse culture.

Concentrating on one of our five Values each day, this was a globally consistent program delivered by 乐鱼(Leyu)体育官网 firms with locally relevant, personalized experiences. The momentum from the event energized our people and we are continuing to engage with the Values from onboarding to performance management, creating touchpoints across all stages and levels of our people鈥檚 experience working at 乐鱼(Leyu)体育官网.

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Our structure and governance

乐鱼(Leyu)体育官网 has strong governance for overseeing our activities, setting policies and aligning our strategy with our Purpose. 乐鱼(Leyu)体育官网 International Limited acts as the coordinating entity for the overall benefit of the 乐鱼(Leyu)体育官网 global organization. It does not provide professional services, directly or indirectly, to clients. Its governance bodies comprise the Global Council, the Global Board (including its committees), the Global Management Team (GMT) and Global Steering Groups.

Global Board: The Global Board is the principal governance and oversight body, currently consisting of 22 members from diverse countries that reflect 乐鱼(Leyu)体育官网鈥檚 global presence and geographic footprint.

The Global Board reviews 乐鱼(Leyu)体育官网鈥檚 global climate strategy annually, as well as broader sustainability reporting as part of the annual Our Impact Plan progress updates.

Find out more about our global governance in our

For detailed descriptions of individuals and committees with management responsibility over climate-related risks and opportunities, read our .

Global Management Team (GMT): The Global Board has delegated certain responsibilities to the Global Management Team. These include working together with the Executive Committee to develop and jointly recommend the global strategy to the Global Board for its approval. They also have oversight of the activities of the Global Steering Groups, support 乐鱼(Leyu)体育官网 firms with the execution of the global strategy at a local level and hold them accountable against their commitments.

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Client confidentiality, information security and data privacy

The importance of maintaining client confidentiality is emphasized through a variety of mechanisms, including our Global Code of Conduct. The 乐鱼(Leyu)体育官网 global organization has policies on information security, confidentiality, personal information and data privacy. Annual training on confidentiality, information protection and data privacy requirements is also provided to all 乐鱼(Leyu)体育官网 people.

The 乐鱼(Leyu)体育官网 global organization has a legal framework that provides for adequate safeguards in relation to the processing of personal data in a manner that is consistent with laws and regulations and for the protection of privacy and the fundamental rights and freedoms of individuals. This includes safeguards for the international transfer of personal data by data exporters to data importers (including the applicable standards set out in the General Data Protection Regulation (GDPR)) and the protection of client information when transferred between 乐鱼(Leyu)体育官网 firms.

Where parts of the 乐鱼(Leyu)体育官网 global organization work with third parties, appropriate controls are included in the terms and conditions of the contracts, including those to protect the confidentiality of information and help ensure the processing of personal data occurs in a manner that is consistent with applicable laws and regulations.

Cybersecurity, creating a trusted digital world

Maintaining the trust of 乐鱼(Leyu)体育官网 firms鈥� clients requires us to continually look over the cyber risk horizon and adapt our approach where needed. We鈥檙e evolving our global security standards and proactively maintaining compliance to meet the ongoing needs of our business, while actively educating our people in cyber security safety protocols and their understanding of collectively managing cyber risks. We also continue to identify and implement enhanced cyber security controls to provide an additional level of protection to our data, our 乐鱼(Leyu)体育官网 firms鈥� clients鈥� data and other key assets.

乐鱼(Leyu)体育官网 International鈥檚 cybersecurity professionals have a variety of backgrounds and experience, including digital transformation, IT, regulatory and forensics. Together, they continue to drive increased efficiency across the global organization, including the delivery of key investments in managed detection and response; cloud security; security operations; risk quantification; digital identity and zero trust; third-party security; AI, machine learning and advanced analytics; Internet of Things and operational technology security.

As cyber threats grow in volume and sophistication, 乐鱼(Leyu)体育官网 teams are bringing technological expertise, deep business knowledge and innovation, to work with clients in creating a more resilient and trusted digital world.

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Public Policy engagement, protecting trust

乐鱼(Leyu)体育官网 International鈥檚 Global Public Affairs team proactively participates in shaping the policy discussion and advocating for meaningful change that allows business, government and society to prosper together, with a positive impact on people and the planet. We look to engage beyond our colleagues and our clients by building strong relationships with key policy makers and stakeholders (such as investors, directors, analysts, business associations, NGOs, academics and other thought leaders), ultimately creating trust among key audiences and strengthening the foundation for sustainable growth.

Taken as a whole, our work helps our 乐鱼(Leyu)体育官网 firms deliver value to companies, governments, NGOs, the capital markets, the economy and wider society.

乐鱼(Leyu)体育官网 International is an active member of the Global Public Policy Committee (GPPC), which brings together leaders from the six large international accounting networks to advance the public interest and enhance public confidence in the profession. The GPPC is focused on professional matters of global scope deemed to be priorities by their respective network鈥檚 CEOs, such as the enhancement of quality in auditing and corporate reporting.

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Our approach to identifying risk

At 乐鱼(Leyu)体育官网, we recognize how important it is to identify, manage and plan for risks. Every 乐鱼(Leyu)体育官网 firm is required to identify and manage its risks through a formal Enterprise Risk Management (ERM) process for which each firm鈥檚 leadership is responsible.

Within 乐鱼(Leyu)体育官网 International, our GMT is responsible for the ERM Program, including ensuring the effectiveness of mitigating controls, under the oversight of the Global Board鈥檚 Quality and Risk Management Committee, Executive Committee and any other committee of the Global Board designated by the Executive Committee in respect of a specific risk area. The ERM Program uses 乐鱼(Leyu)体育官网鈥檚 internal risk assessment criteria and leverages the Dynamic Risk Assessment methodology to identify, connect and visualize risks across four dimensions relevant to 乐鱼(Leyu)体育官网 International: impact, likelihood, time horizon and connectivity.

乐鱼(Leyu)体育官网 firms report the results of their ERM processes annually to 乐鱼(Leyu)体育官网 International鈥檚 ERM team, which aggregates and analyzes the information and shares insights and risk exposures across the 乐鱼(Leyu)体育官网 global organization.

The global organization鈥檚 client and engagement acceptance and continuance policies and processes are designed to help 乐鱼(Leyu)体育官网 firms identify and evaluate potential risks, including relevant ESG risks, prior to accepting or continuing a client relationship or performing a specific engagement.

乐鱼(Leyu)体育官网 firms evaluate whether to accept or continue a client relationship or perform a specific engagement. Where client/engagement acceptance (or continuance) decisions pose significant risks, additional approvals are required.

Read more in our and in our .

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Delivering quality audit and assurance

Our commitment: Lead the profession in audit quality

乐鱼(Leyu)体育官网 is committed to fulfilling our public interest role in providing robust audit and assurance quality that benefits investors and other stakeholders. We believe the same level of professionalism, quality, consistency and trust should apply to ESG disclosures as it does to financial statement data.

Delivering robust audit and assurance services is critical to stakeholder trust. Audit and assurance is at a generational transformation point that we have not seen in decades with the recognition of the importance of high quality ESG disclosures by the companies we audit, as well as the risks and opportunities from the 'rise of AI.' Climate risk is becoming a more significant issue that is being embedded into our scope of work. We鈥檙e committed to continuously evolving our approach to quality and, as a technology-driven organization, are harnessing innovative solutions to deliver high-quality audit and assurance services.

乐鱼(Leyu)体育官网 Clara is the global operating system for 乐鱼(Leyu)体育官网 Audit and has been fully deployed in the culmination of a multi-year, multi-billion dollar investment. It is a globally consistent methodology and workflow, and a web-enabled, cloud based technology that is used by more than 90,000 audit professionals in more than 140 countries in each of our audits. 乐鱼(Leyu)体育官网 Clara is a transformative innovation in the audit sector, empowering our auditors to offer deeper insights and improved audit quality to hundreds of thousands of entities we audit. Our ongoing initiative, 乐鱼(Leyu)体育官网 Clara 2.0, demonstrates our commitment to continual innovation, enhancement and digitization of the platform powered by artificial intelligence, deeper data analysis and automation.

Through sustained innovation, we aim to consistently deliver superior quality to audited entities. Across the global organization:

  • 乐鱼(Leyu)体育官网 firms have implemented a consistent risk-based approach to their system of quality management to drive audit and assurance quality, enabling them to meet the requirements of the International Standard on Quality Management (ISQM) 1.
  • We鈥檙e utilizing powerful technologies on client engagements around the world, including artificial intelligence, and leveraging our alliances with technology leaders such as MindBridge to further enhance quality and provide even more value through deeper analysis of businesses, no matter their size.
  • We believe the same level of rigor, quality, consistency and trust that is applied to financial statement information by companies should also apply to ESG reporting. Therefore, we have deployed, across the global organization, an assurance methodology, 乐鱼(Leyu)体育官网 Clara workflow and learning curriculum to upskill and build teams for purposes of providing assurance on ESG reporting that helps our clients build a more sustainable future.

Providing high-quality services is what allows people at 乐鱼(Leyu)体育官网 to continuously earn and re-earn the trust that has underpinned our global organization for more than 150 years. Learn more about how 乐鱼(Leyu)体育官网 delivers professional excellence and quality in the .

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Case studies

Gaining assurance over ESG metrics

乐鱼(Leyu)体育官网 in Germany

乐鱼(Leyu)体育官网 in Germany completed a landmark assurance engagement, a first-time reasonable assurance ESG Key Performance Indicator (KPI) audit for E.ON SE, one of Europe's largest operators of energy networks and energy infrastructure and a provider of innovative customer solutions for approximately 48 million customers. The company is decisively driving forward the energy transition in Europe and is committed to sustainability, climate protection and the future of our planet.

The 乐鱼(Leyu)体育官网 team conducted a group-wide, high-quality audit of 22 ESG KPIs, covering emissions, work safety, governance and more. The team also conducted limited assurance work for the organization on European Union Taxonomy tagging, the classification system that defines criteria for economic activities that are aligned with a net-zero trajectory by 2050 and broader environmental goals, other than climate.

The team developed a tailored audit approach and also worked in close collaboration with the assurance teams at other European E.ON entities to ensure that all requirements were met, as well as timely completion of the project, ensuring it could be included in E.ON's public communications to the capital market.

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Building trust in ESG disclosure

乐鱼(Leyu)体育官网 in Vietnam

By providing limited assurance on Asia Commercial Joint Stock Bank鈥檚 (ACB) Sustainability Report, 乐鱼(Leyu)体育官网 in Vietnam is helping the client to raise its standard of ESG reporting.

As the first ESG Assurance engagement for 乐鱼(Leyu)体育官网 in Vietnam, this marked an important milestone, building upon ACB鈥檚 trust of 乐鱼(Leyu)体育官网 as its long-term auditor.

Through collaboration with other 乐鱼(Leyu)体育官网 firms in the region, 乐鱼(Leyu)体育官网 in Vietnam also enhanced its ESG disclosure good practices, transitioning from an audit engagement and upskilling the team.

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Cultivating a responsible tax practice

Our commitment: Drive a responsible tax practice

We continue to invest significantly in Global Tax Services to provide a full suite of tax and legal technologies and services that supports tax transparency and helps 乐鱼(Leyu)体育官网 firms support clients in meeting their current and future compliance obligations.

We aim to provide a targeted approach to our Global Tax Services that helps 乐鱼(Leyu)体育官网 tax leaders deliver positive impacts for clients and wider society. We do this by helping clients ensure they are taking a responsible approach to tax rules and obligations. We also help clients to better understand new tax rules emerging in ESG-related areas such as carbon taxation and pricing 鈥� an increasingly important feature of the new, low-carbon world that governments, tax authorities and stakeholders are aspiring to create.

In FY23, our tax initiatives included the following:

Embedding new Global Tax Principles: Our Global Tax Principles are designed to ensure that we operate a responsible tax practice. We continue to emphasize the principles in the advice that we provide to clients and in our relationships with governments and the broader community. These principles are consistent with our Values.

Responsible Tax Roundtables: 乐鱼(Leyu)体育官网 firms use their convening power to share industry best practice, holding regular roundtables with business and civil society to help them better understand what a responsible tax position looks like in the changing and evolving world. In FY23, we held discussions on the circular economy, carbon pricing, wealth taxation, tax policy and the changing nature of work, as well as the institutional framework surrounding international tax rules, including the roles of the Organisation for Economic Co-operation and Development (OECD), G20, Inclusive Framework and the United Nations.

Investing in technology: We continue to invest significantly in 乐鱼(Leyu)体育官网 Digital Gateway. Powered by Microsoft Azure and built on the cloud, the platform helps clients turn ESG data into value at an increased level of quality, speed and scale so they can respond faster to emerging tax issues related to ESG.

Global minimum tax: We recognize the societal benefits of a responsible tax approach and continue to support clients in meeting the evolving responsibilities. The way in which multinational organizations navigate and comply with their tax obligations around the world is about to change with new Base Erosion and Profit Shifting (BEPS) 2.0 measures, necessitating companies to rethink their processes, technology systems and data. To help companies evaluate, monitor, compile, track, calculate, analyze, report and comply with Pillar 2 obligations, we are rolling out 乐鱼(Leyu)体育官网 BEPS 2.0 Automation Technology (KBAT) through integration with the 乐鱼(Leyu)体育官网 Digital Gateway platform. Through this technology, we will provide ongoing support to a large number of companies across the globe in relation to the tax rules, including data collection, accounting disclosures and helping ensure they meet future compliance obligations.

Tax transparency: In FY23, we saw an increased focus on tax transparency, with voluntary reporting through the GRI standards and mandatory public country-by-country reporting being introduced in the European Union (EU) and Australia. Looking to FY24, large companies with a presence in either the EU or Australia need to apply these new mandatory reporting rules. 乐鱼(Leyu)体育官网 teams support clients to create the data and governance processes required for the adoption, collation and presentation of both voluntary and mandatory reporting 鈥� underpinning good governance, transparency and stakeholder trust.

Legal Services: Legal advice and compliance is an important aspect of the ESG agenda. Legal considerations can arise, for example, around issues such as directors鈥� liability, sustainability reporting requirements and access to capital and insurance. Legal teams can help the business understand ESG risks and work with other functions to manage them, developing the policies and governance frameworks needed. 乐鱼(Leyu)体育官网 firms with Legal Services1 work with clients鈥� in-house legal departments to help them ensure they鈥檙e playing a full role in the ESG evolution.

Carbon pricing and incentives: The energy transition is multi-faceted and 乐鱼(Leyu)体育官网 firms continue to be at the forefront of providing advice to clients, contributing to policy discussions and issuing thought leadership on carbon initiatives, particularly as incentives deployed across countries and territories can be complex, with many nuanced global impacts.

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Driving purposeful transformations

Technology continues to evolve, shape and transform how businesses function and people interact. It can also be leveraged to help businesses better meet a range of ESG objectives and obligations. In FY23, through our Advisory practices across the globe, we helped organizations utilize technology solutions to create and protect the sustainable value of their business, including:

Sustainability reporting: A rapidly evolving and complex field with a variety of reporting frameworks, requiring a step-change in the level of assurance. We help clients use a range of technology tools to capture, manage and report their ESG data and impacts, driving increased stakeholder confidence.

Circularity: The transition to a circular economy is a central tenet for sustainable business. Through tools and trackers such as the 乐鱼(Leyu)体育官网 Circularity Tracker, developed on Microsoft Cloud for Sustainability and Power Platform, we help clients automate data collection and better track circularity across products, locations, materials and more, fostering a holistic approach to sustainability.

乐鱼(Leyu)体育官网 ESG Academy: Technology can drive better learning, too. 乐鱼(Leyu)体育官网鈥檚 dedicated , launched in collaboration with Microsoft and leading universities, aims to help companies empower and educate their workforce, supporting their ESG initiatives with foundational and advanced learning for their people across a wide range of topics and disciplines.

We strive to embed sustainable practices across our portfolio of tools, solutions and services for use both within our global organization and in our work with clients. We will continue this journey with a particular focus on areas of the greatest client demand: transformation, reporting and assurance.

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Collaboration spotlight

Collaborating with Microsoft to make a difference

乐鱼(Leyu)体育官网 and Microsoft are helping to lead the way in transforming the sustainable business landscape. Recognizing ESG as a pivotal area for innovation, the collaboration goes beyond just reporting responsibilities 鈥� it also works to prioritize impactful change and increased value creation within organizations. Through initiatives like the multi-year generative AI investment and the , 乐鱼(Leyu)体育官网 and Microsoft work together to help demonstrate the role of technology in driving sustainable business success and aim to develop leading solutions that make a tangible impact on corporate responsibility and environmental stewardship.

"In collaboration with 乐鱼(Leyu)体育官网 professionals, we're helping to pioneer transformative solutions within Microsoft Cloud for Sustainability, empowering organizations to more seamlessly integrate data intelligence. Together, we're illuminating the path for businesses to make informed decisions that drive real impact on their environmental and social responsibilities."

Shelly Blackburn
Vice President Cross Solutions, Microsoft

Acting transparently with accountability and integrity

Our commitments:

  • Act lawfully, ethically and in the public interest鈥�
  • Work against corruption in all its forms, including extortion and bribery鈥�

We regularly review our Global Code of Conduct to make sure it clearly reflects our Values and the commitments and responsibilities that 乐鱼(Leyu)体育官网 people have to each other, our clients and the public. In line with the Global Code of Conduct, we strongly support a speaking-up culture and set out a clear process for advice on, or the reporting of, illegal or unethical behavior. The new 乐鱼(Leyu)体育官网 CARE framework (Consider, Assess, Respond, Evolve) helps our people practice and build confidence in making ethical decisions.

We鈥檙e committed to the highest standards of personal and professional behavior in everything we do.

Within our Global Code of Conduct (our Code), we outline the commitments and responsibilities all 乐鱼(Leyu)体育官网 people have to each other, our clients and the public.

It shows how our Values and Purpose inspire our greatest aspirations and guide all of our behaviors and actions. It defines what it means to work at, and be part of, the 乐鱼(Leyu)体育官网 global organization, as well as our individual and collective responsibilities. We regularly review our Code to make sure it鈥檚 a clear reflection of these principles and expectations. In addition, everyone at 乐鱼(Leyu)体育官网 can expect to be held accountable for their behavior, consistent with our Code, and are required to confirm their compliance with it.

乐鱼(Leyu)体育官网 firms and professional accountants are also bound by the International Code of Ethics for Professional Accountants, including International Independence Standards issued by the International Ethics Standards Board for Accountants (IESBA). 乐鱼(Leyu)体育官网鈥檚 ethical principles and expectations are in alignment with these standards.

乐鱼(Leyu)体育官网 firms provide regular training to partners and employees on a range of topics, including our Code and our anti-corruption policies and procedures. The learning emphasizes the importance of making ethical decisions even when under pressure, and speaking up to ask questions, respectfully challenge, and raise concerns when we are uncertain or when something does not seem right.

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Case study

Driving ethical decision-making: 乐鱼(Leyu)体育官网 International

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At 乐鱼(Leyu)体育官网, we know that trust is earned by doing the right thing. As the world rapidly changes and becomes more complex, this simple principle has never been more important. 乐鱼(Leyu)体育官网鈥檚 ethical decision-making framework CARE (Consider, Assess, Respond, Evolve), which was created in 2023 and is used by 乐鱼(Leyu)体育官网 firms, steers us to ethical decision making and supports our Purpose, Values and Code of Conduct, centered on building and reinforcing trust.

The CARE framework helps our people to make ethical decisions, especially when faced with a challenging situation or ethical dilemma. It also reminds them that they do not have to make these decisions alone.

The CARE framework is backed by a portfolio of supporting materials and guides, including facilitated discussions to enable our people to practice and build confidence in making ethical decisions.

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Consistent with being signatories to the UN Global Compact and the World Economic Forum鈥檚 Partnering Against Corruption Initiative (PACI), we work against corruption in all of its forms, including extortion and bribery. Our Code clearly states that we don鈥檛 tolerate illegal or unethical behavior within 乐鱼(Leyu)体育官网 or from clients, suppliers or public officials with whom we work. Bribery and corruption are unethical, even in situations where it might not be considered illegal in a particular jurisdiction.

All 乐鱼(Leyu)体育官网 firms have processes to assess prospective clients, third parties and suppliers in relation to bribery and corruption. 乐鱼(Leyu)体育官网 firms must also assess their bribery and corruption environment annually and establish and maintain processes to monitor, manage and control how their personnel and their agents interact with government entities and government officials to ensure compliance with applicable laws and regulations and to maintain public trust. Find out more about our position on bribery and corruption.

Our commitment to a continuous strengthening of our ethical culture

Across the 乐鱼(Leyu)体育官网 organization, we take very seriously any incidents that are inconsistent with our Values or contrary to our Code. When 乐鱼(Leyu)体育官网 firms fail to meet the high standards, we set for ourselves, or those set by the organizations that regulate us, we address those challenges by taking steps to strengthen our ethical culture. This includes looking at our policies and controls and leveraging technology.

As a global organization, we remain committed to 乐鱼(Leyu)体育官网 firms taking all appropriate actions to address incidents that are inconsistent with our Values.

We understand that trust is built on professional excellence, integrity and societal impact. The trust of clients and the public is crucial for future growth and success.

Speaking up safely

乐鱼(Leyu)体育官网 has a detailed approach for monitoring and reporting any illegal or unethical acts. Our Code, policies and procedures set out a clear process for anyone seeking advice or wanting to report illegal or unethical behavior, and we openly encourage a culture of speaking up without any fear of reprisal. We prohibit retaliatory behavior when our people report ethical issues, breaches or suspected breaches in good faith.

To safeguard the principle of holding each other accountable, each 乐鱼(Leyu)体育官网 firm commits to having clearly defined channels that allow 乐鱼(Leyu)体育官网 people and third parties to make inquiries, raise concerns in relation to providing feedback, and notify reportable matters without fear of reprisal, in accordance with applicable laws and regulations.

Supporting our global and local speak-up culture, 乐鱼(Leyu)体育官网 International has an independent hotline which is a mechanism for all of our people around the world, 乐鱼(Leyu)体育官网 firms鈥� clients and other third parties, to confidentially report any concerns they have relating to any activity by 乐鱼(Leyu)体育官网 International, 乐鱼(Leyu)体育官网 firms or 乐鱼(Leyu)体育官网 people. This is in addition to other mechanisms that exist within 乐鱼(Leyu)体育官网 firms.

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Respecting human rights

Our commitment: Respect human rights

We are committed to the protection of human rights and helping to eliminate all forms of forced, compulsory and child labor in line with the United Nation鈥檚 Guiding Principles on Business and Human Rights. We recognize we have an important role to play in managing potential harm to people and, as part of our Global Quality & Risk Management processes, have established a risk-based approach to human rights. A key priority is a focus on suppliers and we continue to refine our approach to addressing modern slavery risks throughout 乐鱼(Leyu)体育官网 International鈥檚 supply chain.

We are committed to respecting human rights as outlined in our Business and Human Rights Statement, which is in line with the United Nation鈥檚 Guiding Principles on Business and Human Rights and builds on our longstanding support for the UN Global Compact. This means supporting the protection of human rights, avoiding being complicit in human rights abuses (including those involving business relationships) and helping to eliminate all forms of forced, compulsory and child labor. Additionally, our Global Code of Conduct sets out our commitments to:

  • Work with clients, suppliers and subcontractors that live up to 乐鱼(Leyu)体育官网's core ethical standards.
  • Act lawfully, ethically and in the public interest.
  • Not tolerate behavior within 乐鱼(Leyu)体育官网, by clients or suppliers, or public officials with whom we deal, that is illegal, unethical or breaches human rights.
  • Champion an inclusive and collaborative culture that is free from bullying, discrimination and harassment, where everyone is treated with respect and dignity.

The policies and procedures that 乐鱼(Leyu)体育官网 firms across the globe have agreed to implement are consistent with the UN Declaration of Human Rights, the UN Guiding Principles, the International Labor Organization Core Conventions, and the OECD's Guidelines for International Enterprises. 乐鱼(Leyu)体育官网 International and 乐鱼(Leyu)体育官网 firms:

  • Undertake to avoid causing or contributing to adverse human rights impacts through their own activities, and address such impacts when they occur; and
  • Seek to prevent or mitigate adverse human rights impacts that are directly related to their operations, products or services through their business relationships.

We recognize that we have an important role to play in managing potential harm to people, through a risk鈥恇ased approach to human rights due diligence.

We monitor human rights impacts across our global organization as part of our Global Quality & Risk Management processes.

The 乐鱼(Leyu)体育官网 International Hotline can be used to raise any concern relating to a human rights issue. We take reports received by the International Hotline seriously and we respond and agree on appropriate actions to be taken by 乐鱼(Leyu)体育官网 firms.

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Modern slavery in the supply chain

While the professional services industry is not typically considered a high鈥恟isk sector for labor-related issues such as slavery and human trafficking, we recognize our supply chain poses a higher risk in certain industries and locations. A key priority is to focus on our suppliers, particularly on reviewing, assessing, and monitoring high- and medium-risk suppliers.

We have continued to refine and improve our approach to addressing modern slavery risks throughout 乐鱼(Leyu)体育官网鈥檚 supply chain2 by leveraging existing best practices across our 乐鱼(Leyu)体育官网 firms. Our annual self-assessment supplier outreach now incorporates specific high-risk factors such as a high-risk service type and/or location, and certain high-risk business models (such as a reliance on vulnerable or temporary work staff). Risk analysis is complemented with public scrutiny research, using trusted external sources.

Where a potential risk factor is identified, we complete an additional supplier assessment to evaluate whether relevant policies, standards and controls are in place to prevent and address modern slavery risks in the supplier's organization as well as across their own supply chain.

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People of 乐鱼(Leyu)体育官网

andre's portrait

Andre Winter

乐鱼(Leyu)体育官网 in Brazil

乐鱼(Leyu)体育官网 in Brazil鈥檚 new Human Rights Services Hub focuses on the 鈥楽ocial鈥� component of ESG, where we can leverage our deep knowledge in risk, reputation and integrity to help make the difference.

I鈥檓 co-leading the Hub that helps our clients manage any impacts from human rights and labor conditions, as well as other social-related challenges.

The Hub has become a place for colleagues to find the right solutions and help our clients. It brings together colleagues from across the Brazilian firm, including the Tax Labor team and Culture and Change Management teams, as well as colleagues from across the wider global 乐鱼(Leyu)体育官网 organization.

We are now providing our clients with support on IDE strategies, partnering with Instituto Olga Kos, a national NGO in Brazil, to develop and deploy methodologies and approaches that are relevant for people and businesses. Additionally, Engaja Brasil, a local Alliance partner, provides a governance, risk and compliance technology platform to support clients in mitigating risks and improving governance in their relationship with NGOs.

Throughout my career, I鈥檝e worked in Sustainability Advisory, and I believe human rights are a key part of the sustainability equation. Organizations rely on the labor of their workforces, as this can sometimes give rise to complex situations. On a daily basis, I deal with challenging issues that range from discussions on the background philosophy of human rights to the practical aspects that can impact everyday life.

The work that I do carries a lot of weight and responsibility but gives me enormous personal satisfaction, particularly as I feel passionately that when businesses focus on social practices, it鈥檚 not only the right thing to do, it can also positively benefit their trust and growth ambitions, while also making a huge impact on society as a whole.

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Our Supplier Code of Conduct

We have refreshed our 乐鱼(Leyu)体育官网 International Supplier Code of Conduct to articulate more clearly the expectations we have of our suppliers, with respect to:

  • Ethical conduct and integrity: Expecting our suppliers to uphold the highest levels of ethics and integrity in line with 乐鱼(Leyu)体育官网鈥檚 professional standards.
  • Modern slavery and respecting human rights: Expecting our suppliers to respect human rights, promote fair labor practices and meet the same standards and practices as ours in relation to eradicating modern slavery and human trafficking.
  • Inclusion and diversity: Articulating our requirement for suppliers to foster an inclusive environment that is free of discrimination and promotes equal opportunity. Suppliers are encouraged to establish appropriate inclusion, diversity and equity (IDE) goals for their organization.
  • Environment: Articulating our expectation that suppliers will collaborate with us to support our climate goals and can evidence programs or initiatives within their own organization that help to reduce their impact on the environment.

The refreshed Supplier Code of Conduct is an important step in formalizing our requirement for suppliers and incorporates language in our contracts that underpins our ESG commitments. 乐鱼(Leyu)体育官网 firms can leverage the refreshed code in adopting and applying a supplier code of conduct for their local firm.

The Supplier Code of Conduct specifically references the fact that the 乐鱼(Leyu)体育官网 International Hotline is open to our suppliers鈥� workforces to report any potential unethical behavior experienced, without any form of retaliation, while engaged in the fulfillment of a 乐鱼(Leyu)体育官网 contract.

Incorporated into our standard supplier policies for contracting with 乐鱼(Leyu)体育官网 International, we review our Supplier Code of Conduct regularly to ensure continued alignment to our ESG commitments.

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Case study

Building supplier diversity: 乐鱼(Leyu)体育官网 US

乐鱼(Leyu)体育官网 US has developed its Supplier Diversity program that seeks to include people from all backgrounds in the sourcing and procurement process, with the goal to organically grow spend with our network of suppliers from diverse backgrounds.

The strategy is designed to identify diversely owned businesses that are qualified and certified as: minority-owned, women-owned, disability-owned, veteran-owned, service-disabled-veteran-owned, and LGBTQ+-owned enterprises.

Understanding that procurement decisions have economic and social impacts, in 2024 乐鱼(Leyu)体育官网 US is expanding their program internally and externally, and increasing their work with suppliers, clients and partners. This program is continuing to highlight the commitment to inclusion and recognizing the benefits of including all businesses in the strategic sourcing process.

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Download our reports for more detail on 乐鱼(Leyu)体育官网 activities this year, and in previous years.

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Throughout this content, 鈥渨e鈥�, 鈥溊钟悖↙eyu)体育官网鈥�, 鈥渦s鈥� and 鈥渙ur鈥� refers to the global organization, to 乐鱼(Leyu)体育官网 International Limited (鈥溊钟悖↙eyu)体育官网 International鈥�), or to one or more of the member firms of 乐鱼(Leyu)体育官网 International Limited, each of which is a separate legal entity.

鈥淩eporting 乐鱼(Leyu)体育官网 Firms鈥� means 乐鱼(Leyu)体育官网 firms in 20 large countries and territories, including member firms whose senior partner is also a Global Board member. These countries and territories are Australia, Brazil, Canada, China, France, Germany, India, Ireland, Italy, Japan, Mexico, the Netherlands, Poland, Singapore, South Africa, South Korea, Spain, Switzerland, the UK and the US.

乐鱼(Leyu)体育官网 International Limited provides services and support to, or for the benefit of, 乐鱼(Leyu)体育官网 firms and does not provide professional services directly, or indirectly, to clients. Professional services to clients are exclusively provided by 乐鱼(Leyu)体育官网 firms who remain solely responsible for and liable in respect of these services.

乐鱼(Leyu)体育官网 refers to the global organization or to one or more of the member firms of 乐鱼(Leyu)体育官网 International Limited (鈥溊钟悖↙eyu)体育官网 International鈥�), each of which is a separate legal entity, and/or to 乐鱼(Leyu)体育官网 International Limited. 乐鱼(Leyu)体育官网 International Limited is a private English company limited by guarantee and does not provide services to clients. For more detail about our structure please visit kpmg.com/governance.

The information contained herein is of a general nature and is not intended to address the circumstances of any particular individual or entity. Although we endeavor to provide accurate and timely information, there can be no guarantee that such information is accurate as of the date it is received or that it will continue to be accurate in the future. No one should act on such information without appropriate professional advice after a thorough examination of the particular situation.

Climate change performance data for FY23 has been collected from 75 乐鱼(Leyu)体育官网 firms including Reporting 乐鱼(Leyu)体育官网 Firms. Although 乐鱼(Leyu)体育官网 International has not obtained third-party verification of the emissions data in this report, a number of the 乐鱼(Leyu)体育官网 firms have had their underlying data independently verified. To estimate total emissions on a global basis on the basis of the data collected from the relevant 乐鱼(Leyu)体育官网 firms, 乐鱼(Leyu)体育官网 International鈥檚 methodology for relevant emissions and/or carbon claims is in accordance with the globally recognized Greenhouse Gas Protocol (GHG Protocol), developed by the World Business Council for Sustainable Development and the World Resources Institute. The GHG Protocol provides standards and guidance for companies and other organizations preparing a GHG emissions inventory, also known as a carbon footprint. For more information download the full PDF.