乐鱼（Leyu）体育官网

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乐鱼（Leyu）体育官网's multi-disciplinary approach and deep, practical industry knowledge help clients meet challenges and respond to opportunities.

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Technology Alliances

乐鱼（Leyu）体育官网 has market-leading alliances with many of the world's leading software and services vendors.

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Industries

Helping clients meet their business challenges begins with an in-depth understanding of the industries in which they work. That鈥檚 why 乐鱼（Leyu）体育官网 LLP established its industry-driven structure. In fact, 乐鱼（Leyu）体育官网 LLP was the first of the Big Four firms to organize itself along the same industry lines as clients.

How We Work

We bring together passionate problem-solvers, innovative technologies, and full-service capabilities to create opportunity with every insight.

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Careers & Culture

What is culture? Culture is how we do things around here. It is the combination of a predominant mindset, actions (both big and small) that we all commit to every day, and the underlying processes, programs and systems supporting how work gets done.

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Customer Advisory

Move customers with new perspectives

Today鈥檚 customers are better informed and more demanding than ever before.

How can your business engage customers and achieve profitable growth in the age of market uncertainty and digital disruption? To succeed in today鈥檚 market, businesses must reimagine the products, services, and experiences they provide to consumers and migrate to truly customer-centric business processes enabled by digital transformation.

乐鱼（Leyu）体育官网 Customer Advisory can help you transform the way your front office engages customers.聽Combining business experience with functional acumen, we provide you with deep financial analysis, robust customer insight, market intelligence, and strategic business direction to help you generate ROI from your investments in聽customer-centricity.

See more insights around the challenges that today鈥檚 front-office leaders are facing:

The role of the front office is constantly evolving and it is necessary to adopt new strategies to tackle today鈥檚 challenges head-on:

Maximize and accelerate the impact of front-office investments

Create a unified customer experience across the entire customer journey

Leverage data and insights to meet customer and business needs

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Our perspective

We bring focused solutions that draw on the full breadth of our team鈥檚 experiences to help our clients move their customers with new perspectives.

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We embolden front-office teams with the perspective they need to achieve consistent business growth.

乐鱼（Leyu）体育官网 recognized as a leader for advisory services.

It鈥檚 always satisfying when the marketplace cites your contributions to client success. 乐鱼（Leyu）体育官网 was recently named #1 for quality AI advice and implementation in the US by Source; one of America鈥檚 best management consulting firms by Forbes; and a leader in the IDC Marketscape: Worldwide Operations Improvement Consulting Services 2023-2024 Vendor Assessment.

accolades

1Source, Perceptions of Consulting in the US, 2024;
2Forbes Media LLC, 2024;
3IDC US50494723, December 2023

Explore client stories

Read case study perspectives directly from our clients

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Preparing a sales organization for a high-growth spinoff

By transforming the client鈥檚 sales strategy and operations, 乐鱼（Leyu）体育官网 made the difference in a medical technology carve-out

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Leading from the front through data and analytics

乐鱼（Leyu）体育官网 helped an industry leader develop a successful marketing analytics program to counter pressure in emerging markets.

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Bold ingredients for growth, baked in

乐鱼（Leyu）体育官网 helped Dawn Foods evolve digitally to create opportunities amidst profound shifts in industry and customer buying behavior.

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Putting customers at the center of their go-to-market strategy

乐鱼（Leyu）体育官网 and Gr眉nenthal use data and measurement to redefine the customer experience

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More stories

Read about how we help clients enhance their customer experience, improve business performance, and drive new revenue streams鈥攖hen let us do the same for you.

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Related services

Marketing Consulting

Customer Service Transformation

Sales Transformation

Connected Commerce

Customer Experience (CX)

Connect the Dots on Enterprise Agility

Our strategic alliances
乐鱼（Leyu）体育官网 Customer Advisory strategic alliances are key to helping you achieve a sustainable competitive advantage. Our comprehensive solutions are driven by innovative technology from industry-leading companies like:
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Google Cloud

Preparing for a new world
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Medallia

乐鱼（Leyu）体育官网 and Medallia empower organizations to elevate their Customer Experience (CX) & Voice of Customer (VoC) programs
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Salesforce

Connect to your customers with speed, scale, and intelligence
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Microsoft

A secure path to modern, trusted digital enterprise
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Uptempo

Accelerate your business through smarter marketing
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Varicent

乐鱼（Leyu）体育官网 and Varicent together help drive higher growth and ROI on Sales Performance Management investments.

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    Insight
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    5 steps to optimize your customer data

    The key to unlocking AI鈥檚 full potential

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    乐鱼（Leyu）体育官网 named a leader in customer experience strategy consulting services

    乐鱼（Leyu）体育官网 is honored to be recognized as a Leader, the highest designation possible, in The ForresterWave鈩�: Customer Experience Strategy Consulting Services, Q4 2024.

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    Problem-solving: Vital to success in B2B financial services

    Consumers and business customers are loyal for different reasons

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    Accelerating revenue in the age of Generative AI

    Explore GenAI鈥檚 impact on revenue-generating teams from boosting productivity and improving experiences to reducing cost of sales.

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    A decade of advancing customer experience

    How top companies are using empathy and GenAI to create more value

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    Simplify your MarTech ecosystem for clarity and growth

    Cut spend and increase impact by simplifying your MarTech stack

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    Future Marketing: C-Suite Aligned, Visible, and Primed for Growth

    Featuring insights from marketing leaders, developed in partnership with Reuters Events

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    Meet our team

    Our team of Customer Advisory specialists can help you understand what your customers need鈥攁nd transform the way your organization delivers value.

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    Scott Lieberman
    Principal, US Customer Advisory Leader, 乐鱼（Leyu）体育官网 US
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    Image of Walt Becker
    Walt Becker
    Principal, Customer Advisory Leader, Sales Acceleration Leader, 乐鱼（Leyu）体育官网 LLP
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    Image of David Klimek
    David Klimek
    Principal, Customer Advisory, Service Optimization Leader, 乐鱼（Leyu）体育官网 US
    Read bio
    Image of Scott Lieberman
    Scott Lieberman
    Principal, US Customer Advisory Leader, 乐鱼（Leyu）体育官网 US
    Read bio
    Image of Walt Becker
    Walt Becker
    Principal, Customer Advisory Leader, Sales Acceleration Leader, 乐鱼（Leyu）体育官网 LLP
    Read bio
    Image of David Klimek
    David Klimek
    Principal, Customer Advisory, Service Optimization Leader, 乐鱼（Leyu）体育官网 US
    Read bio

    Explore other services tailored to your business

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    Connect your enterprise through digital transformation
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    乐鱼（Leyu）体育官网. Make the Difference.


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    The information contained herein is not intended to be 鈥渨ritten advice concerning one or more Federal tax matters鈥� subject to the requirements of section 10.37(a)(2) of Treasury Department Circular 230.

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