Leading LaaS providers offer training content, learning administration, experience design, supplier and event management, employee communications, reporting, analytics, and more 鈥� all packaged in a multi-year, as-a-service subscription with predictable costs.
The solution typically includes key components:
- 顿别濒颈惫别谤测:听The tech stack should allow for different ways of accessing content while expediting the speed to new capability by delivering training in the flow of work, not as an interruption. This layer may also include a service desk and communications to engage employees in the offerings.
- Coordination and forecasting:听The managed services team orchestrates suppliers and content to ensure the learning meets shifting requirements, from emerging technologies to new processes. The best teams also use data analytics to forecast trends, quickly identify gaps related to job descriptions and everyday tasks, and make training suggestions.
- Digital backbone:听The service should also include data governance, security and privacy, and overall platform management.
In an era of constant change, few companies can organically create or acquire the capabilities, tech, and talent they urgently need for transformation. LaaS can be an important page in the playbook, allowing for continual upskilling and reskilling, improved job performance, reduced training costs, and a more resilient, adaptive workforce.
