We are excited to share that 乐鱼（Leyu）体育官网 has been named a Leader in聽聽evaluation published on 12th December, 2022. 乐鱼（Leyu）体育官网 received one of the top three highest scores in the strategy and current offering categories.
The Forrester report states: 鈥溊钟悖↙eyu）体育官网鈥檚 superior CX practice vision incorporates clients鈥� current needs, such as driving profitable growth, with future needs, like developing CX strategies to leverage the Metaverse.鈥�
We are proud of the commitment 乐鱼（Leyu）体育官网 has demonstrated in building a world-class Customer Experience Practice focused on advancing our client鈥檚 agenda to be customer-centric.
The Forrester report notes:
鈥溊钟悖↙eyu）体育官网 has built its CX strategy consulting practice in the past decade, leaping forward through a combination of external acquisitions and internal investments in service development, staff, and training.鈥�
乐鱼（Leyu）体育官网鈥檚 Customer Center of Excellence harnessed the power of multiple acquisitions, strategic investments, unified methods and deep insights to fuel our growth and serve the firms鈥� clients. We are pleased with our annual聽Global Customer Experience Excellence Report聽and how it is used by our clients and the marketplace. Our Six Pillars of Customer Experience and Customer Experience Workbench have been used by numerous clients to change the trajectory of the experiences they deliver to their customers.
乐鱼（Leyu）体育官网 also recognizes that to affect transformational change grounded in the desire to be more customer centric requires us to work with our clients to adapt mindsets and enable the right capabilities to deliver on the strategy.
According to the Forrester report, "乐鱼（Leyu）体育官网 powers CX revolutions through culture transformation. 鈥钟悖↙eyu）体育官网 has a robust approach to employee CX training, offering a formal academy that provides learning opportunities through different modes and that can integrate with its clients鈥� learning management systems. The firm accelerates clients鈥� culture change efforts through hands-on behavioral coaching for executives, and it uses multiple methods to influence employee behavior 鈥� including rewards and recognition programs. 乐鱼（Leyu）体育官网 continues the culture transformation with its strong library of assets to align the ecosystem, including pre-built target operating models鈥攕ome of which are sector-specific."
乐鱼（Leyu）体育官网 firms bring the power of their network to help clients enable their strategy by harnessing the Connected. Powered. Trusted. Elevate. set of technology solutions to enable enterprise and functional transformation, laser focused on value creation and the delivery of differentiated customer experiences. We believe that our approach, solutions and commitment to clients set us apart.
Forrester states in its report, [乐鱼（Leyu）体育官网鈥檚] reference clients were uniformly positive about the firm鈥檚 professionalism and relationship management, and they cited the project team as their initial reason for selecting 乐鱼（Leyu）体育官网. As one reference client explained, 鈥淭hey really do act as an extension of your team.鈥�
Forrester鈥檚 analysis concludes that 鈥溊钟悖↙eyu）体育官网 is a good fit for organizations that need help enabling and inspiring employees to deliver better customer experiences.鈥�
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