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Three forces driving change in legal services

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The legal profession is undergoing profound disruption as changes in听supply and demand,听business models, and听the workforce听collide all at once. Technology is fuelling rapid change across all of these dimensions. New advances like generative artificial intelligence (genAI) are already transforming the legal profession 鈥� but their impacts are not yet fully realized or appreciated.

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Three forces driving change in Legal Services

This publication explores how changes in supply and demand, business models, and the workforce are having a profound impact on the legal profession.

1. Disruptions in supply and demand in legal markets

The market鈥檚 demand for a broader and more flexible range of legal services has enabled a new wave of providers to join traditional law firms in the market. These new providers are growing and capturing an increasing share of the overall legal services market.

2. Shifting business models and value propositions

As technology takes on more basic or process-driven legal work, it will level the playing field among different providers. Clients will seek providers who can deliver quickly and efficiently, integrating technology with legal expertise.

3. Shifting attitudes toward legal careers

It is imperative for today鈥檚 legal leaders to embrace change. By doing so, they will steward a new generation of the profession that is well adapted, equipped and motivated to deliver legal services in the future.听


Client stories: Perspectives on the forces driving change in legal services

Part 1: Supply and demand

Nando Lappert, Head of Legal Operations, 乐鱼(Leyu)体育官网 Law in Switzerland, and听Stefan Sulzer, Group General Counsel of the Adecco Group, discuss shifts in supply and demand, and three dimensions where legal services are expanding, including;听in-house lawyers becoming more like business partners, broadening responsibilities, and legal departments now aiming to make their services part of the overall business offering.

Part 2: Business models

The power that automation and technology can bring puts traditional business models and hourly rate fees under pressure.听Watch听Stefan Sulzer, Group General Counsel of the Adecco Group, and听Nando Lappert, Head of Legal Operations, 乐鱼(Leyu)体育官网 Law in Switzerland,听discuss changing businesses models and value propositions, and how the legal department can demonstrate the value it brings to the organization.

Part 3: Workforce

The power that automation and technology can bring puts traditional business models and hourly rate fees under pressure.听Watch听Stefan Sulzer, Group General Counsel of the Adecco Group, and听Nando Lappert, Head of Legal Operations, 乐鱼(Leyu)体育官网 Law in Switzerland,听discuss changing businesses models and value propositions, and how the legal department can demonstrate the value it brings to the organization.

Part 1: Supply and demand

Lisa Cabel, Partner and National Leader, Employment and Labour Law, 乐鱼(Leyu)体育官网 Law in Canada, and听Isabelle Durand, Vice President and Chief Legal Officer, IA Financial Group, discuss shifts in supply and demand, and three dimensions where legal services are expanding, including;听in-house lawyers becoming more like business partners, broadening responsibilities, and legal departments now aiming to make their services part of the overall business offering.

Part 2: Business models

The power that automation and technology can bring puts traditional business models and hourly rate fees under pressure. Watch Lisa Cabel, Partner and National Leader, Employment and Labour Law, 乐鱼(Leyu)体育官网 Law in Canada, and听Isabelle Durand, Vice President and Chief Legal Officer, IA Financial Group, discuss changing businesses models and value propositions, and how the legal department can demonstrate the value it brings to the organization.

Part 3: Workforce

The power that automation and technology can bring puts traditional business models and hourly rate fees under pressure.听Watch听Lisa Cabel, Partner and National Leader, Employment and Labour Law, 乐鱼(Leyu)体育官网 Law in Canada, and听Isabelle Durand, Vice President and Chief Legal Officer, IA Financial Group,听discuss changing businesses models and value propositions, and how the legal department can demonstrate the value it brings to the organization.

Part 1: Supply and demand

Philipp Glock, Head of Legal Corporate Services, 乐鱼(Leyu)体育官网 Law in Germany, and听Thomas Laubert, Head of Law, Patents and Compliance, Bayer, discuss shifts in supply and demand, and three dimensions where legal services are expanding, including;听in-house lawyers becoming more like business partners, broadening responsibilities, and legal departments now aiming to make their services part of the overall business offering.

Part 2: Business models

The power that automation and technology can bring puts traditional business models and hourly rate fees under pressure. Watch Philipp Glock, Head of Legal Corporate Services, 乐鱼(Leyu)体育官网 Law in Germany, and听Thomas Laubert, Head of Law, Patents and Compliance, Bayer, discuss changing businesses models and value propositions, and how the legal department can demonstrate the value it brings to the organization.

Part 3: Workforce

The power that automation and technology can bring puts traditional business models and hourly rate fees under pressure.听Watch听Philipp Glock, Head of Legal Corporate Services, 乐鱼(Leyu)体育官网 Law in Germany, and听Thomas Laubert, Head of Law, Patents and Compliance, Bayer听discuss changing businesses models and value propositions, and how the legal department can demonstrate the value it brings to the organization.


pdf

Three forces driving change in Legal Services

This publication explores how changes in supply and demand, business models, and the workforce are having a profound impact on the legal profession.

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