In the rapidly evolving world of AI, it鈥檚 difficult to find another technology that has had such a profound impact on the global workforce. Many of the world鈥檚 leading organizations are already using AI to augment human intelligence, not replace it, as they empower their workforce and transform the work.
The need for human thought and oversight, data analysis, critical thinking and decision-making is not disappearing. Nowhere is this more apparent than in professional service organizations like 乐鱼（Leyu）体育官网. And so, while our clients are looking to us for support, they鈥檙e also keenly interested in the lessons we鈥檙e learning in our own AI journey.
We鈥檙e approaching this new future as 鈥榗lient zero鈥�. And we鈥檙e 鈥榳alking the talk鈥� and following the same advice 乐鱼（Leyu）体育官网 professionals provide to clients 鈥� designing and implementing an AI strategy that prioritizes human centricity in the way 乐鱼（Leyu）体育官网 firms adopt innovation to enhance the 乐鱼（Leyu）体育官网 workforce of the future.
The human factor is always what makes a difference in our work, and AI is a technology that has the potential to enhance us as individuals and the services and solutions 乐鱼（Leyu）体育官网 firms provide to clients.听
Embracing AI to empower and augment human capabilities
The human side of our AI strategy is focused on building capabilities that help make AI part of everyday life and work for the 乐鱼（Leyu）体育官网 network鈥檚 amazing global workforce of more than 270,000 people.
That may sound like a bold goal, but we want to get AI into the hands of our own people as quickly as possible to make good and responsible use of it. Recognize that the limit to capturing the value of AI is in how quickly people adapt and make use of it. And so, throughout 乐鱼（Leyu）体育官网, we鈥檙e reimagining peoples鈥� day-to-day roles, identifying new career opportunities that didn鈥檛 exist before AI, and we鈥檙e teaching 乐鱼（Leyu）体育官网 people how to supercharge their work with the help of the latest AI tools.
Understanding and addressing the human impact of AI is our #1 priority. At 乐鱼（Leyu）体育官网, we鈥檙e changing the narrative 鈥� away from one that focuses on the threat of change, to one that empowers our people to embrace this technology and the immense opportunities AI presents. And as client zero, we鈥檙e applying the lessons we鈥檙e learning on our own journey, so 乐鱼（Leyu）体育官网 professionals can support clients in reimagining their workforce of the future.
As AI scales, we recognize that it will introduce new complexities and risks that must be addressed clearly and responsibly.听It鈥檚 why we鈥檙e 鈥榳alking the talk鈥� in adhering to the principles and ethical pillars of the听乐鱼（Leyu）体育官网 Trusted AI framework, our strategic approach for designing, building and using AI responsibly and ethically throughout our own organization and to augment the solutions and services 乐鱼（Leyu）体育官网 firms deliver to clients.听
Immersing our entire workforce in 鈥�24 hours of AI鈥�
To make sure our people have the skills to apply AI in their everyday work and 乐鱼（Leyu）体育官网 firms use client solutions in a responsible and trusted way, we鈥檙e conducting inspiring and inclusive听鈥�24 hours of AI鈥�听immersive events.
Over the course of 24 hours, all 乐鱼（Leyu）体育官网 people around the world are invited to take part in hands-on workshops and prompt crafting sessions with AI super users and learning how to make the most of AI by using tools like Microsoft Copilot in various use cases and settings.
Importantly, they鈥檙e also being introduced to how 乐鱼（Leyu）体育官网 firms are integrating AI into Audit, Tax and Advisory solutions as well as exploring practical use cases that have been designed to accelerate and enhance organizations鈥� audit processes, tax transparency and reporting obligations and meet clients鈥� ambitious business transformation objectives.
This is just the first phase of a lifelong AI learning adventure and more than 76,000 乐鱼（Leyu）体育官网 people have already having been engaged in 鈥�24 hours of AI鈥�. The technology itself continues to evolve, and soon,听all听270,000 乐鱼（Leyu）体育官网 people can also take part in enhanced trusted AI training.
It鈥檚 still early days, but the training is already proving to have high value for our people who are immediately applying practical learnings to their own work as well as to 乐鱼（Leyu）体育官网 firms鈥� clients through 乐鱼（Leyu）体育官网鈥檚 AI-powered Audit, Tax and Advisory services.
The value of 鈥榳alking the talk鈥�
The knowledge and experience that 乐鱼（Leyu）体育官网 people are gaining 鈥� and the lessons we鈥檙e learning in the process 鈥� are enabling 乐鱼（Leyu）体育官网 professionals to deliver practical insights and proven approaches to help advance clients鈥� AI strategies. The combined expertise听and听direct AI experience of 乐鱼（Leyu）体育官网 professionals is built on a human-centric approach, which I believe is what鈥檚 making the difference in the transformative outcomes that are being achieved by so many of 乐鱼（Leyu）体育官网 firms鈥� clients.
Without question, advanced technologies often introduce complexity and risks that must be addressed clearly and responsibly. The field of AI is developing at a rapid pace 鈥� as is the 乐鱼（Leyu）体育官网 Trusted AI framework. We鈥檙e continuously evolving our approach and our training to address these complexities while continuing to harness the power of AI in a trusted and ethical way.
I鈥檓 deeply interested in hearing about your own AI journey and the approach you鈥檙e taking to keep your business and your workforce on solid ground for the future. Please feel free to contact me to explore 乐鱼（Leyu）体育官网 鈥榗lient zero鈥� learnings further and share your own experiences in this rapidly evolving AI-powered world.
