Financial Services | Direct integration of Empower and Salesforce
Enhance lending operations for improved customer experience
乐鱼（Leyu）体育官网 has the depth of experience with Empower庐, Dark Matter Technologies鈥� Loan Origination Platform, and Salesforce to help your bank successfully integrate these two core systems and provide: more focused campaign spend, upgraded customer service and capabilities, enhanced pull-through and closed loans.
Enhanced Customer Capabilities
- Give your borrowers access to a self-service portal through Salesforce Experience Cloud and access to agents to resolve issues quickly through servicing
Continue the Connection Post Close
- Salesforce Marketing Cloud to keep your borrowers informed on your offerings and industry news
- Become a top-notch Service provider by giving your borrowers a curated experience through call, chat and email
Increase Productivity and Flexibility
- Leverage Salesforce AI to automate administrative tasks and suggest next best actions based on data
- Leverage the Salesforce mobile app to see where a loan is in the process and add notes when meeting with borrowers
Dive into our thinking:
Financial Services | Direct integration of Empower and Salesforce
Download PDFExplore more
Insight
Mortgage modernization: Processing made intelligent
Four actions that help get digital mortgage lending right.
Insight
Core modernization for consumer lending
Consumer banks can future-proof their lending business by flexing to align with new customer expectations.
Insight
Core modernization: Commercial lending
Listen to Daryl Grant discuss with 乐鱼（Leyu）体育官网 professionals how an integrated, modernized lending infrastructure can help mitigate risk.