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Transform your customer experience with Agentforce

Where AI innovation meets implementation excellence

Use the 乐鱼（Leyu）体育官网 AI Incubator to learn where Agentforce can add the most value to your business.
Contact Us

Welcome to the era of Agentforce

Salesforce leads the market in cloud-based platforms that connect businesses with their customers. Now enhanced by Agentforce, they can deploy the agentic layer鈥攁utonomous AI agents equipped with tools, tailoring, and a suite of out-of-the-box functions鈥攖o bring you unprecedented capabilities:

  • Autonomous customer service can handle complex customer inquiries, qualify sales leads, and optimize marketing campaigns while maintaining a personal touch.聽
  • Seamless data integration with the Salesforce data cloud unifies customer data across all touchpoints, with 鈥渮ero copy鈥� integration, enabling Agentforce to operate with complete context and precision without the hassle of managing new data sets.
  • Intelligent workflow automates routine tasks while escalating complex issues to human experts, to deliver immediate impact, scalability and solutions that amplify human potential.

Take the leap into autonomous agents with KMPG

The collaboration between Salesforce and 乐鱼（Leyu）体育官网 is helping clients design, develop, and govern these AI agents to boost efficiency and unlock new value in several ways:

  • The AI Incubator, launched in 2024, is an industry-driven innovation laboratory that offers a launch pad environment for ideation and validation.
  • Proprietary frameworks for data and AI strategy adoption enforce balance between rapid value and sustained improvements, ethics, and trustworthiness.
  • Industry-aligned AI agents help maximize value with prioritization on regulations and industry-specific, scalable roadmaps.

Take the leap into the era of Agentforce with 乐鱼（Leyu）体育官网

Ready to revolutionize your customer service strategy? Watch now and see how 乐鱼（Leyu）体育官网 and Salesforce Agentforce can elevate your business to new heights! Learn more at www.kpmg.us/Salesforce

Transcript

Take the leap into the era of Agentforce [with] 乐鱼（Leyu）体育官网 and Salesforce:

Autonomous customer service while maintaining a personal touch.

Smooth data integration unifying customer data across all touchpoints.

Intelligent workflow amplified human potential.

***

Matt Fidler, Global Salesforce Platform Leader, Principal 乐鱼（Leyu）体育官网 LLP

We've developed a trusted AI framework that I think works really well in concert with the Agentforce innovation and we're super excited about what that means for our clients.

I think that combination of 乐鱼（Leyu）体育官网 as a leader in data and AI, and Salesforce is a compelling one that's going to drive business outcomes for our clients.

***

Take the leap into autonomous agents鈥� Into Agentforce

And turn concepts into reality.

Learn more: www.kpmg.us/Salesforce

Meet our team

Image of Matthew Fidler
Matthew Fidler
Principal, Advisory, Salesforce Platform Leader, 乐鱼（Leyu）体育官网 US
Read bio
Image of Hank Yang
Hank Yang
Principal, Customer Advisory, 乐鱼（Leyu）体育官网 US
Read bio
Image of Matthew Fidler
Matthew Fidler
Principal, Advisory, Salesforce Platform Leader, 乐鱼（Leyu）体育官网 US
Read bio
Image of Hank Yang
Hank Yang
Principal, Customer Advisory, 乐鱼（Leyu）体育官网 US
Read bio

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Insight
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Scale your customer engagement with AI-driven solutions

How to achieve business value, how to get head of the curve, and where to start with Salesforce Agentforce.

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AI Incubator for Agentforce
Service
Webcast Replay Webcast Upcoming Listen Now From The Web

AI Incubator for Agentforce

Learn what your data is capable of

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Alliance
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Salesforce

Connect to your customers with speed, scale, and intelligence

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Insight
Webcast Replay Webcast Upcoming Listen Now From The Web

Unlock Data to Harness the Transformative Power of AI

Watch our executive roundtable: Unlock Data to Harness the Transformative Power of AI

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Thank you

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The information contained herein is not intended to be 鈥渨ritten advice concerning one or more Federal tax matters鈥� subject to the requirements of section 10.37(a)(2) of Treasury Department Circular 230.

漏聽2025 乐鱼（Leyu）体育官网 LLP, a Delaware limited liability partnership and a member firm of the 乐鱼（Leyu）体育官网 global organization of independent member firms affiliated with 乐鱼（Leyu）体育官网 International Limited, a private English company limited by guarantee. All rights reserved.

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