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Chief Human Resource Officers (CHROs) are charting a new course for a skills-driven workforce. They are focusing on workforce planning strategies that serve business goals, leveraging AI tools to enhance workforce planning programs, and facilitating the ongoing shift to a skills-driven workforce. CHROs are also collaborating with other C-suite executives, particularly the CFO and CIO, for funding and integrating AI with workforce plans. They are also piloting new programs to gain stakeholder buy-in and validate approaches before full-scale implementation.

Some key considerations for CHROs are:

• Workforce planning: CHROs need to develop smart strategies and thoughtful leadership to analyze ever-fluctuating workforce supply and demand while accounting for business goals.
• AI tools: CHROs can leverage AI tools to better predict what skills are going to be replaced by automation and to understand the skills needed in the future.
• Collaboration: CHROs need to collaborate with other C-suite executives, HR professionals, business leaders, and key stakeholders to develop more diverse insights with greater acceptance.
• Skills implementation: CHROs need to invest in AI to assist with skills mapping and frameworks, upskill or reskill non-digital associates, as well as leverage skills taxonomy to facilitate cross-functional movement of talent within the organization.
• Pilots: CHROs should pilot new programs to manage expectations, gain stakeholder buy-in, and validate approaches before full-scale implementation.