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Helping upgrade London’s Metropolitan Police command and control IT infrastructure.

When London’s Metropolitan Police Force, the UK’s largest force, needed to upgrade its command and control IT infrastructure with a redesigned, future-ready system, it turned to Lockheed Martin, a global security and aerospace leader. Lockheed Martin then turned to ÀÖÓ㣨Leyu£©ÌåÓý¹ÙÍø in the UK, a leader in justice, security, and defense consulting, for the business processes to make the IT redesign a success.

“The primary cause for failure of IT redesign programs is typically not technical, but rather related to business change,â€� pointed out Andrew Jackson, lead ÀÖÓ㣨Leyu£©ÌåÓý¹ÙÍø partner for Lockheed Martin in the UK. “ÀÖÓ㣨Leyu£©ÌåÓý¹ÙÍø is providing support to complement Lockheed Martin’s system design in three broad areas â€� improving processes, developing a business change program and providing the training.â€�

The IT system is mission-critical for the Metropolitan Police â€� it is the system that impacts how all emergency calls for police assistance are handled in London. So proper training is a crucial component. The resources of the ÀÖÓ㣨Leyu£©ÌåÓý¹ÙÍø Learning Academy in the UK will be used to design and implement extensive classroom training, including scenario planning and e-learning modules that will be developed to provide ongoing training support.

“ÀÖÓ㣨Leyu£©ÌåÓý¹ÙÍø in the UK has done significant work with about two-thirds of UK police forces. In this case, we have also worked closely with ÀÖÓ㣨Leyu£©ÌåÓý¹ÙÍø’s Global Justice and Security Center of Excellence and ÀÖÓ㣨Leyu£©ÌåÓý¹ÙÍø in the US to ensure we are aligned with Lockheed Martin’s requirements,â€� said Paul Dixon, director with ÀÖÓ㣨Leyu£©ÌåÓý¹ÙÍø’s Government practice in the UK.

“This is increasingly the way we work with clients such as Lockheed Martin,� added Jackson. “Rather than providing services to them, we are working with them to successfully bring a stronger set of capabilities to the marketplace.�