Customer and operations �� Commercial

Transform companies, build resilience and drive long-term value creation for our clients

We enable businesses to realise their potential by integrating strategic acumen and digital services. Our customer and operations team aims to transform companies, build resilience and drive long-term value creation for our clients . We assist clients in unearthing value from multiple facets: operations, procurement, service delivery, supply chains, and more.

Why ��㣨Leyu�� in India

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We have been trusted advisors to c-suites across sectors and at different stages of maturity.

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We have deep understanding and expertise in customer and operations, which allows us to bring a 360-degree approach to solving complex problems.

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We bring together a cross functional multi-disciplinary team, across ��㣨Leyu�� in India and ��㣨Leyu�� member firms globally for clients.

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We believe in working along with the client’s team and getting things done.

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We enable the client as we move along the project to develop the required capabilities and skills.

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We will not just show the way, but collaborate with you on the journey, and help implement.

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We have a ready repository of ��㣨Leyu�� in India’s frameworks, tools, methodologies that are leveraged during project delivery.

How can we help?

��㣨Leyu�� in India's C&O - Commercial team helps companies enhance both topline and bottom line across sectors

Source

Direct material cost reduction

Indirect spend reduction

Media cost reduction

Procurement benchmarking/transformation.

Make

Productivity improvement

Quality loss reduction

Cost reduction

Manpower enhancement

Digital/I4.0 enabled manufacturing.

Plan

Sales and operations planning redesign

Inventory management

Customer delivery performance improvement

Lead time reduction.

Deliver

Supply chain excellence

Logistics cost reduction

Warehouse design and management.

Growth strategy and revenue

Growth strategy definition and implementation

Location assessment/government incentives

Sales revenue enhancement

Channel transformation

Customer experience excellence

Marketing and media excellence.

Our Offerings

Innovative sustainable approaches for propelling the growth agenda for forward-thinking businesses

CX-centric front, middle, and back-office transformation, enabling holistic commercial success for businesses

Marketing spends advisory across online and offline channels to drive effectiveness and efficiency improvement to drive better ROI for business

Help organisations move towards better profitability by looking at the P&L; collaborate with clients to implement the potential benefits while driving change and sustenance of the same

Drive growth and profitability by creating agile, resilient and sustainable supply chains

Manufacturing transformation through tailored strategies, leading practices, and innovative approaches enabled with optimum technology for sustainable growth

Enable procurement function transformation by incorporating leading practices for cost efficiency, technology enablement and process enhancement

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