The intelligent tech enterprise

Optimising artificial intelligence in technology companies

Many tech organisations are leveraging AI to enhance efficiency and streamline operations. This includes automation and efficiency gains, improving software development and customer service optimisation. But they also face challenges in data scaling, talent and expertise bottlenecks and navigating the ethical challenges of AI adoption.

To understand the complexities and opportunities of AI technology, ��㣨Leyu�� conducted research from over 1,390 global leaders and quantitative analysis from leading AI specialists. In addition, ��㣨Leyu�� developed a detailed framework that outlines three phases of AI value. This structured approach is designed to assist technology companies in prioritising their AI investments, aligning initiatives with strategic business goals and effectively positioning themselves in the rapidly evolving intelligent economy.

At-a-glance insights:

AI spending will increase significantly

0%

will increase the percentage of global budget spent on AI

63%

say this will be 10 percent plus

The benefits are flowing through

0%

have achieved cost savings

47%

have seen a moderate to very high ROI from their investments so far

The future is agentic

0%

are exploring agentic AI

Hybrid operating models dominate technology organisations as they plan for more AI-integrated products and services

81%

are planning to systematically incorporate AI into their products and services in the next 12 months

Over half

now report operating within a hybrid model that blends functional and agile approaches, reflecting the need for greater flexibility and responsiveness

India’s tech ecosystem is uniquely positioned to leapfrog into the intelligent enterprise era, with 81% of technology firms planning to systematically integrate AI into their products and services within the next 12 months. The strategic integration of AI can redefine our global competitiveness, as 63% of enterprises are set to increase AI spending by more than 10% in the coming year. However, realising AI’s full value requires a concerted effort—underscoring the importance of robust governance frameworks, talent development, and embedding AI into core business operations. Organisations that proactively embrace these imperatives will not only drive innovation but also set new benchmarks in delivering value and efficiency.

Purushothaman KG

Partner and Head Technology Transformation, ��㣨Leyu�� in India

A clear vision and aligned strategy is critical for the technology sector to unlock AI's transformative potential

How to realise value from your AI transformation journey

To address these challenges, ��㣨Leyu�� introduces the three phases of AI value �� a framework designed to guide technology companies through the AI adoption journey. This phased approach can unlock significant value through AI-driven transformation, ensuring technology companies remain competitive and innovative.

The Enable phase focuses on enabling people and building AI foundations. Organisations appoint a responsible executive, create an AI strategy, identify high-value use cases, boost AI literacy, align with regulations and establish ethical guardrails. AI pilots are launched across functions, while cloud platforms and pre-trained models are leveraged with minimal customisation.

The Embed phase integrates AI into workflows, products, services, value streams, robotics, and wearables, delivering greater value. A senior leader drives enterprise-wide workforce redesign, re-skilling and change, embedding AI into operating models with a focus on ethics, trust and security. AI agents and diverse models are deployed, supported by cloud and legacy tech modernisation, while enterprise-wide data enhances operations.

The Evolve phase evolves business models and ecosystems, using AI and frontier technologies like quantum computing and blockchain to solve large sector-wide challenges. AI orchestrates seamless value across enterprises and partners. Emphasising ethics and trust with real-time security, this phase uplifts human potential with broad and deep workforce training, fostering a creative, innovative and value-driven future.

The Intelligent tech enterprise

This research outlines a detailed blueprint for AI technology organisations, helping organisations chart a path toward unlocking AI’s immense value.

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Our executive summary provides a cross-sector view of how organisations are navigating the opportunities and challenges of implementing AI. Download the executive summary to see the blueprint for intelligent industries to help you become an AI-powered, customer-centric organisation ready to thrive in the intelligent economy.

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