Simar is a seasoned leader in the Financial Services Captives (FS GCC), whose journey spans over 25 years across major financial hubs including New York, London, Hong Kong, and India. His expertise encompasses pivotal roles in both 'Run the Bank' and 'Change the Bank鈥� within consumer, commercial, and investment banking areas of large global banks.
Simar is amongst the early batch of leaders who has significantly shaped the India GCC narrative. Simar left a lasting impact on major banks like Wachovia, HSBC, and UBS prior to joining 乐鱼（Leyu）体育官网 in India. He managed teams of 10,000 individuals, blending deep industry knowledge with a vast network and a passion for mentoring, giving him a competitive edge and enabling genuine industry relationships.
His journey is marked by a series of impactful leadership roles where he guided organisations through pivotal transitions, consistently delivering transformative results. Simar has been the driving force behind major changes, like shifting to in-house operations (UBS) or automation, outsourcing (HSBC). Early in his career, Simar was pivotal in Genpact鈥檚 deals team, aiding in the creation of the Wachovia (now Wells Fargo) Virtual Captive.
He has been instrumental in leading initiatives focused on cost management / take-out, shared services programme, global delivery model for niche areas like offshore transformation capability, intelligent automation, process mining, operational excellence, innovation and future skills.
Simar came to 乐鱼（Leyu）体育官网 in India in 2022 to take more of 乐鱼（Leyu）体育官网 advisory and consulting solutions to Financial Services Clients to leverage their Global Capability Centers effectively
Summary of experience
Roles at UBS
- Managing Director and Site lead 鈥� Hyderabad
- India Head of Global Investment Banking Operations
Roles at HSBC
- Center Director and Head of Operations, GSC India, Bangalore聽
- Regional COO 鈥� Offshore Global Operations
- GSC Head of Banking and Customer Tax Operations
- Head of Process Re-engineering, North America
- Principal Process Consultant CMB, London, UK
- Head of Change Portfolio, Global Commercial Bank, HK
- Head of HR Transformation, India
- Head of Transitions Advisory, Business Development聽
- Head of聽 Capacity Optimisation and Migrations Planning
Roles at Genpact
- Transition & Solutions Leader for Wachovia Operations & Technology
- Solutions & Pre Sales Leader 鈥� Third Party Business
- Strategic Projects Manager 鈥� HR 鈥� People Initiatives, SG&A benchmarking, Model contact centres, Workforce management
- Six Sigma BlackBelt 鈥� Customer Service and Customer Fulfilment