UK mutual organisation Wesleyan鈥檚 strap line is We are all about you, which refers to the financial services organisation鈥檚 customer-centric drive: it鈥檚 all about its customers and target markets. Whilst the 181-year-old organisation works with customers from all backgrounds, its core markets are teachers, doctors, and dentists鈥攁nd its strategy targets those core segments. 鈥淲e really understand our customer base and have built a deep understanding of what it鈥檚 like for those customers in their specific industry,鈥� says Kevin Clarke, Program Manager at Wesleyan.
Herne adds that the organisation needed a modern finance system with the flexibility to scale to its needs and requirements without relying on customisations; this would make upgrades easier and allow for business growth. The solution had to align with the firm鈥檚 technology strategy.
Microsoft Dynamics 365 Finance clicked all the boxes. In February 2020, Wesleyan and Microsoft Gold Partner 乐鱼（Leyu）体育官网 kicked off implementation of Dynamics 365 Finance. Fifteen months later, the platform went live鈥攐n time and according to budget鈥� despite a major complication.
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