Marie leads 乐鱼（Leyu）体育官网 UK's Global Business Services advisory practice, bringing 20 years of experience across 乐鱼（Leyu）体育官网 UK and Australia. She specialises in Global Business Services Operating Models, Business Process Outsourcing, and digital transformation, delivering projects across ANZ, UK, Europe, US, and Asia.
A thought leader in the impact of AI on Global Business Services (GBS) and the BPO industry, Marie is driving 乐鱼（Leyu）体育官网's global perspective on Agentic GBS and Agentic Corporate Services. She has played a key role in designing and establishing Global Capability Centres and complex multi-provider, multi-function outsourcing arrangements across AsiaPac, China, India, Europe, USA, and ANZ.
With deep expertise in Banking, Insurance, FMCG, Telco, and ENR sectors, Marie has worked across front, middle, and back-office functions, covering Customer, Marketing, Sales, Operations, Finance, Supply Chain, Procurement, Technology, HR, Risk, and Legal.
