Enhance customer experience Gain significant competitive advantage in the market Mitigate business risks (e.g. fraud detection, risk management, compliance) Optimize financial planning and forecasting Drive innovation and new product development Reduce costs Support sustainability and environmental goals Increase revenue Improve data management (e.g. quality, protection) Increase operational efficiency (e.g. automating repetitive tasks and processes) Improve decision-making 42% 42% 39% 39% 37% 29% 29% 29% 28% 26% 25% 29%