Fair negotiation and pricing
Clear contract terms and conditions
Thorough due diligence
Support on financing and payment
Stringent legal and regulatory compliance
Good project management
Availability of customisations
Efficient supplier and contractor
coordination
3.9
4.0
3.9
4.1
4.1
4.1
4.0
4.0
4.4
4.4
4.4
4.3
4.6
4.6
4.4
4.3
3.2
3.4
3.6
3.8
3.4
3.8
4.2
3.6
Source
:
ÀÖÓ㣨Leyu£©ÌåÓý¹ÙÍø CX survey, co
-
created with
EQUiTOR
Value Advisory
CX laggard
CX leader
Segment
Rated on a scale of 1
-
5, 5 being highest
High variance in ratings