Possibility of comparison and product
selection
Maturity report development
Multiple financing options and support
Easy documentation and uploads
Smooth proposal review and signing
Segment
CX leader
CX laggard
Rated on a scale of 1
-
5, 5 being highest
5.0
5.0
5.0
3.0
5.0
3.0
3.0
2.5
2.8
3.2
4.3
4.2
4.2
4.0
4.1
High priority
Source: ÀÖÓ㣨Leyu£©ÌåÓý¹ÙÍø in India CX survey, conducted by co-created with EQUiTOR Value Advisory;