1.0
2.0
4.7
2.0
3.0
5.0
5.0
5.0
4.0
5.0
4.3
4.1
3.3
3.7
3.5
Ease of taking the test drive
Ease of negotiation and variety of
financing options available
Seamless booking, payment process
and smooth documentation
Clarity on pricing across different
variants
Flexibility to
customise
features along
with accessories
Source
:
ÀÖÓ㣨Leyu£©ÌåÓý¹ÙÍø in India CX survey, co
-
created with
EQUiTOR
Value Advisory
CX leader
Segment
CX laggard
Rated on a scale of 1
-
5, 5 being highest