乐鱼(Leyu)体育官网 firms have earned a top-three ranking in a new HFS Research report that assesses how global services providers are helping clients accelerate digital transformation through the three key technologies of automation, artificial intelligence (AI) and smart analytics.

The 鈥�(PDF 14.9 MB)鈥痳eport, which HFS calls the first study of its kind, rates 21 global firms on their performance in delivering what HFS calls the 鈥渢hree critical change agents鈥� of automation, AI and smart analytics. HFS states that the ability of today's enterprises to 鈥渢ruly digitally transform鈥� is tied to combining these technology elements, noting that while they are each powerful in their own right, 鈥渢hey are exponentially so when used together鈥� to enable scalable, end-to-end, intelligent automation. 

乐鱼(Leyu)体育官网 ranked among the top three Triple-A Trifecta 鈥減odium winners鈥� for excellence in execution, innovation and the voice of the customer. HFS noted 乐鱼(Leyu)体育官网 as a 鈥渃onsulting-led Triple-A Trifecta transformation leader with strong investment in digital innovation.鈥�

鈥淭he HFS Triple-A Trifecta research has delivered timely and revealing new insights into what clients need to accelerate a digital-first approach,鈥� said Brad Fisher, Global Head of 乐鱼(Leyu)体育官网 Lighthouse Data, AI and Emerging Technologies. 鈥淭he intersection of automation, artificial intelligence and smart analytics is a game-changing combination when done correctly and allows 乐鱼(Leyu)体育官网 firms to deliver to clients agile, scalable digital transformation frameworks. 

鈥淲e're pleased to be recognized for our continuing investment in digital innovation to help clients move quickly and strategically to adopt the right mix of digital technologies to reduce costs, modernize their enterprise and prepare for growth, and establish stronger engagement with their customers.鈥�

The HFS report highlights key strengths of 乐鱼(Leyu)体育官网 firms' market-leading automation, AI and analytics services and expertise including: 

  • 乐鱼(Leyu)体育官网's approach to delivering integrated automation, AI and smart analytics capabilities through its Lighthouse Center of Excellence, which HFS calls out for being 鈥渄esigned to centralize digital capabilities and domain knowledge鈥�

  • 乐鱼(Leyu)体育官网's 鈥渢ransformation approach,鈥� calling it a 鈥渒ey differentiator鈥� and noting how 乐鱼(Leyu)体育官网's digital framework 鈥渆nables end-to-end management, from strategy to implementation鈥�; 

  • 乐鱼(Leyu)体育官网's global commitment of US$5 billion to continually enhance innovation, people, technology and alliance relationships

  • 乐鱼(Leyu)体育官网's ability to generate enhanced value by jointly developing success measures with clients, following 鈥渁 business-first perspective鈥� towards solving their challenges, and ultimately 鈥渃reating an enhanced customer experience鈥� 

  • 乐鱼(Leyu)体育官网's technology innovation, calling out the Lighthouse COE for its ongoing focus on developing new technologies, service offerings and capabilities

  • 乐鱼(Leyu)体育官网's alliance-specific joint innovation centers and strong academic relationships for research and talent sourcing 

  • 乐鱼(Leyu)体育官网's evaluation by clients as 鈥渁 trustworthy, flexible and innovative partner with effective solutions that support service-delivery excellence鈥�

Report co-author Elena Christopher, SVP, HFS Research, called 乐鱼(Leyu)体育官网 鈥渁 consulting-led Triple-A Trifecta transformation leader with strong investment in digital innovation,鈥� and noted that 鈥渃lients appreciate 乐鱼(Leyu)体育官网's patience and diligence in understanding requirements - which helps them design solutions fit for purpose.鈥�