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Financial service providers today operate in highly interconnected markets. Global dependencies, hybrid IT structures and new regulatory requirements � such as the � are increasing the pressure on companies to avoid outages and effectively counter emergency and crisis scenarios. Structured business continuity management (BCM) and coordinated IT service continuity management (ITSCM) form the basis for maintaining business processes and IT services.

BCM is a systematic approach to identifying time-critical processes and developing robust emergency strategies. The aim is to maintain or quickly restore business operations even in the event of serious disruptions. Central components are

• Establishing sustainable BCM governance
• Carrying out business impact analyses (BIA) and BCM risk analyses 
• Developing emergency and crisis plans
• Testing of emergencies and crises

An effective business continuity management system (BCMS) requires a structured and proven approach. Established best-practice approaches are recommended here, in particular the ISO 22301, ISO 27031 and BSI 200-4 standards. Implementation centres on establishing robust BCM governance, conducting a comprehensive business impact analysis (BIA) and identifying and assessing relevant risks (BCM risk analysis). Based on this, well-founded business continuity plans are developed, which are regularly tested and optimised to ensure their effectiveness.

ITSCM (IT Service Continuity Management) is a specialised sub-area of BCM. It focusses on the continuity of critical IT services and their technical recovery strategies � tailored to the requirements of the business processes.

While BCM looks at the overall operation of an organisation, ITSCM focuses specifically on the IT infrastructure. Both systems are closely interlinked and complement each other in the development of a consistently resilient organisation.

A key success factor for the effectiveness of both systems is their holistic integration into the existing corporate structure. This includes, in particular, the seamless connection of BCM and ITSCM with IT operations. Equally crucial is the integration into corporate risk management, information security management and outsourcing management.

Our many years of project experience show: The targeted use of specialised BCM IT solutions enables considerable efficiency gains. Digital tools enable automated documentation and optimised control of emergency processes, which reduces the documentation and administrative workload and significantly improves the company's ability to respond.

To provide companies with targeted protection against business interruptions, we offer end-to-end consulting that goes beyond theoretical conceptualisation. In addition to strategic consulting, we actively support the implementation and operationalisation of BCM and ITSCM systems. Our tried-and-tested methods are based on many years of experience, current regulatory requirements and international standards.

Our services range from BCM maturity assessments and the comprehensive implementation of BCM/ITSCM programmes to the simulation of realistic emergency and crisis exercises. Supplementary training courses ensure that managers and employees are optimally prepared for potential emergencies.

Business continuity management and IT service continuity management are essential components of a resilient financial organisation. Our experienced team of consultants � including certified ISO 22301 lead auditors and lead implementers � brings in-depth expertise to provide you with targeted support. Thanks to a practical and solution-orientated approach, the strategies are precisely tailored to your specific requirements � for assured operational continuity and compliance with regulatory requirements.

Contact us and let's shape the future of your operational resilience together.