Welcome to 乐鱼（Leyu）体育官网 China Supplier Portal

At 乐鱼（Leyu）体育官网 we are passionate about the quality of service we provide to our clients – and we expect the same level of quality from our suppliers too. That’s why we insist on the highest ethical standards from all of our third-party suppliers and contractors and expect them to comply with or exceed the basic principles of our anti-corruption and sustainability.

In return, we will provide you with the tools and support to help you get the most out of your relationship with us. It’s a commitment that we take seriously, and one of the main drivers behind why we’re transforming the way we do business together.

Connect with us

As a supplier, there are a number of ways you can interact with us.

Ariba Supplier Portal (CN Portal / Ariba Network):

Manage purchase orders

Manage purchase orders (PO)


View receipts

View receipts


View invoice and status

View invoice and status


Supplier Actionable Notification (SAN):

乐鱼（Leyu）体育官网 will send purchase orders to you by e-mail. 

email

Please note

乐鱼（Leyu）体育官网 has a ‘No Purchase Order, No Pay’ policy in place.

This means that suppliers who undertake work without a valid Purchase Order (PO) generated by Ariba do so at risk of non-payment.

An Ariba PO must be sent to you as the supplier at the time of commitment to confirm any purchase of goods and/or services. Supplier invoices that don’t include the related 乐鱼（Leyu）体育官网 PO number will be returned to the supplier unpaid.

Our terms of payment will be calculated from the “Invoice Receiving Date” based on the payment term agreed in contract. Payment will only be issued with valid supplier invoice.

All original invoices issued to 乐鱼（Leyu）体育官网 China must include the 乐鱼（Leyu）体育官网 PO number:

  • In jurisdictions where local regulations allow it, suppliers should prioritise providing electronic invoices whenever possible. Please send the original electronic invoice to the 乐鱼（Leyu）体育官网 requestor’s email address.
  • If an electronic invoice cannot be provided, suppliers must send a scanned copy of the invoice to the 乐鱼（Leyu）体育官网 requestor’s email address and mail the original paper invoice to the following address.
    Address: 7/F, Two Financial Center, 1 East Denghu Road, Foshan 528200, China
    Receiver: KDC Finance Filing Team
    Telephone: +86 (757) 8163 0163

Ariba Supplier Portal Links

  • Ariba Network: /

Ariba Supplier Portal Training Videos

FAQs

The training material is applicable for both goods and services provider. All suppliers shall acknowledge PO when receiving it.

It is free for suppliers to use the Ariba supplier portal.

No, suppliers do not need to create a separate Ariba supplier portal account for each customer. Suppliers can use one email address / account to oversee multiple accounts.

One supplier can only have one Ariba supplier portal account registered and connected to 乐鱼（Leyu）体育官网 China. The primary contact point from supplier side will receive Ariba supplier portal invitation. Once the supplier registers Ariba supplier portal, he or she will be the admin of Ariba supplier portal account.

Please ensure the supplier contact email address provided in previous negotiations with us is valid. This Ariba supplier portal registration link is a one-time link and cannot be clicked and used repeatly. It is recommended to use Edge/Google Chrome to access the link in a stable network environment. After you complete the account creation on the supplier side, the questionnaire will automatically exist under this account, and you can fill in and submit the questionnaire within the valid time.  

Suppliers are responsible for the accuracy of provided supplier information in Ariba system, including bank information. If any information changes, please initiate the supplier information update process to ensure information accuracy.  Please refer to the supplier information update guide in the supplier training materials.

Suppliers are suggested to directly communicate with their contact point at 乐鱼（Leyu）体育官网 China, e.g. the requester who is stated on the PO or the buyer who contacted them prior.

Should you need to update the information in the completed registration or qualification questionnaire, you can also initiate the updates directly from the supplier portal. Please refer to the supplier information update guide in the supplier training materials.

Yes. Clicking the acknowledgement button confirms that the supplier agrees to the Purchase Order (PO) and to supply the requested products or services. This also sends confirmation to 乐鱼（Leyu）体育官网 China, the requester/buyer then will be informed of the acceptance of the Purchase Order.

Suppliers will receive the 乐鱼（Leyu）体育官网 PO notifications via email and you need to go to the Ariba supplier portal to view more information about the PO. 

Suppliers will NOT need to stamp paper POs and send them back to 乐鱼（Leyu）体育官网 after Ariba goes live, but suppliers shall acknowledge the PO in PO email or from the Ariba supplier portal. Also, suppliers shall mark the PO numbers on their invoices.

Suppliers will NOT need to stamp paper POs and send them back to 乐鱼（Leyu）体育官网 after Ariba goes live, but suppliers shall access the Ariba supplier portal from their PO email to view the PO. Also, suppliers shall mark their PO numbers on their invoices.

POs are placed by the requester according to actual needs, the accumulated PO amount equals the fixed amount agreed in the contract if it is a standard contract. Suppliers are suggested to communicate with contact point stated on their PO to confirm the PO number used for invoicing and the invoicing amount in case of overtime charges. Suppliers shall also mark PO number(s) in their note of invoice.

Suppliers are suggested to directly communicate with the contact point stated on their PO for further invoicing confirmation.

Yes. The SAP hotline is 400-620-2008, which can be shared with suppliers to consult at any time if they have any questions.

Cause 1: The supplier side has set up a firewall against Ariba system notification emails;  

Cause 2: The PO notification are deemed junk emails. 

Cause 3: The email address used for the Ariba supplier account is incorrect;  

Cause 4: Supplier email settings issue.

The supplier needs to verify first whether the email address of the Ariba supplier portal account is still valid and available.

If yes, go to 'supplier.ariba.com' > key in the user name (email address) > click on "Forgot Password" to reset the password.  

If not, the supplier needs to submit a ticket to the 'Ariba support team' for processing (Ariba support team will replace the supplier email address after the information security has been verified).

Please follow the guide in the supplier training materials.

乐鱼（Leyu）体育官网 invites you to initiate the supplier registration process when you receive an email notification titled 'Invitation: Register as a 乐鱼（Leyu）体育官网 Supplier'.

Please refer to the training materials.

We recommend you to use Outlook or Google email. You can also self check following the guide below: 

  1. Check in your junk email box. 
  2. Search the email sent from [email protected].
  3. Check your mailbox blacklist settings and see if it has blacklisted the 乐鱼（Leyu）体育官网 related domain "@kpmg.com"
  4. Set up anti-spam settings, and add "@kpmg.com" to the whitelist".
  5. Contact your 乐鱼（Leyu）体育官网 procurement/business manager and resend the email to you.
  6. Check with your 乐鱼（Leyu）体育官网 procurement/business manager whether your company's contact email is the one you are currently using; If not, please contact him/her to modify the email address and re-send the email.

Please refer to the training materials.

We recommend you to use Outlook or Google email. You can also self check following the guide below: 

  1. Check in your junk email box. 
  2. Check your mailbox blacklist settings and see if it has blacklisted the Ariba related domain “@cnsmtp.sapariba.cn”.
  3. Set up anti-spam settings, and add “@cnsmtp.sapariba.cn” to the whitelist.
  4. Contact your 乐鱼（Leyu）体育官网 procurement/business manager and resend the email to you.
  5. Check with your 乐鱼（Leyu）体育官网 procurement/business manager whether your company's contact email is the one you are currently using; If not, please contact him/her to modify the email address and re-send the email.

Please refer to the training materials.

You can also self check following the guide below: 

  1. Check your network connection.
  2. Close all your browser pages (not only Ariba supplier portal pages), and click on the email link to try again.
  3. Clear your browser cache, close all your browser pages and try again.
  4. Copy the link in email and paste it to the browser "New Privacy Window".
  5. Please note that the CN Portal is an online network platform, and logging in for a long time without operation will automatically result in the account being logged out.
  6. In case none of the above solutions can address the problem you are encountering, please contact your 乐鱼（Leyu）体育官网 procurement/business manager to re-send the email. 

Yes. You can click "Save Draft", and confirm to 'Submit' it when all the information is confirmed.