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“Low-code� & “No-code� (LCNC) are approaches to software development that aim to simplify the process of creating applications by reducing the amount of expert coding required. These approaches empower individuals with varying levels of technical expertise to build applications and automate processes without having to write extensive lines of code. On the one hand, such a framework can enable IT teams to rapidly iterate on applications, reducing the recurring “boilerplate development� to a minimum. On the other hand, it can enable people on the business-side to digitize their own (team) workflows.

This empowerment of business is an important driver of overall digital transformation, speeding up application development, boosting business agility, increasing efficiency, saving costs, improving teamwork, and helping companies to adapt quickly and efficiently. These empowered business individuals are often referred to as “Citizen Developersâ€�. 

Within an organization, the dynamics between business and IT often introduce complexities and communication barriers. Furthermore, balancing the empowerment of non-technical users to create applications with the need for IT oversight, governance, and maintenance is a challenge that many companies face. Citizen Developers may rapidly prototype and deploy applications that solve their immediate needs; however, the long-term vision and scalability of those solutions is not always obvious. There is the risk of potential data security and privacy issues, compliance violations due to regulatory non-adherence, inadequate quality and reliability of developed applications, and long-term maintenance challenges as these apps accumulate.

To mitigate these risks, organizations should establish governance, provide training, and create clear guidelines for Citizen Development to ensure that it complements IT initiatives and aligns with the organization's security and compliance standards.

ÀÖÓ㣨Leyu£©ÌåÓý¹ÙÍø Lighthouse has extensive expertise in LCNC development on various platforms, such as Microsoft Power Apps, ServiceNow, Appian, and OutSystems. We have the experience and understand the importance of practical but effective governance. We help organizations harness LCNC technology to drive their digital transformation efforts, guiding them through the change management aspects as well. Involvement and buy-in of the IT department is key, and so is the guidance and activation of business. We work together with your stakeholders to ensure that Citizen Development can deliver value in a sustainable way, supported by IT.